Crowdfunding Fulfillment · Kickstarter · Indiegogo · BackerKit

You funded the campaign.
We handle the hard part.

China-based fulfillment for crowdfunding creators — receiving from your manufacturer, kitting rewards, and shipping to backers in 80+ countries. Works with Kickstarter, Indiegogo, BackerKit, and more. No need to change your factory. We just take over from the factory floor to the last mile.

Get a free fulfillment quote See our process →
80+
Countries shipped
24h
Order processing
99%
Backer satisfaction
$0
Setup / monthly / MOQ

We ship via

UPS
FedEx
DHL
SF Express
YunExpress
4PX

What is crowdfunding fulfillment?

Crowdfunding fulfillment is the process of receiving your manufactured rewards from the factory, storing them in a warehouse, packing them by backer reward tier, and shipping them to every backer worldwide with tracking.

It includes inventory management, quality control, custom kitting, address changes, customs clearance, returns handling, and backer support — everything that happens after your campaign ends and before your backer unboxes.

You just raised $50K. Now what?

Your factory wants 3,000 units taken off their hands — but you have no warehouse to put them.

Backers are waiting while you kit 4 reward tiers, print cards, and ship to 40 countries.

Backers move, change rewards, and customs holds your shipment — no one warned you about this.

You're a designer or inventor, not a logistics company — fulfillment isn't your full-time job.

That's exactly what we built FulfilLink for.

How it works — from your factory to your backer's door

1

Receive from factory

Your factory ships finished goods to our warehouse. We count cartons and report any damage right away.

No factory change needed
2

QC & Kit

We inspect for defects, pack by reward tier, insert cards, and build your custom packaging.

No wrong items, no missing pieces
3

Ship to backers

We ship globally with full tracking. 5-10 days to the US. Backers follow their package in real time.

Full tracking on every package
4

Handle the rest

We manage address changes, lost packages, replacements, and support emails — so you don't have to.

You focus on your next project

Everything you need to deliver rewards on time

Built for crowdfunding creators — not generic dropshipping.

Warehouse receiving

Your manufacturer ships finished goods to us. We inspect carton counts and report any damage immediately.

Quality control (QC)

We open samples, check for defects, verify serial numbers, and send you photos before anything ships.

Reward kitting

Multiple tiers, add-ons, stretch goals. We assemble exactly per your pledge manager data.

Custom packaging

Custom boxes, inserts, thank-you cards, stickers. We handle it all — your brand, unboxing experience included.

Global shipping

US 5-10 days, EU 7-15 days, worldwide tracked. We handle customs and DDP duties so backers get no surprise bills.

Address changes

Backers move. We accept address updates up to 48 hours before shipping. Changes go in our system automatically.

Pledge manager integration

Works with BackerKit, CrowdOx, and PledgeBox. Import backer data and reward tiers directly.

Returns & replacements

Damaged items, missing pieces, wrong variant. We ship replacements from our warehouse. Backers message you, you forward to us.

Dedicated account manager

You get one named contact who knows your project, your reward tiers, and your factory. 24/7 bilingual support over WhatsApp and email. No ticket numbers.

Shipping insurance

Optional shipping insurance on every package. If a parcel is lost or damaged in transit, we file the claim and ship a replacement — you don't chase the carrier.

Why crowdfunding creators choose FulfilLink

FulfilLink Other options
We work with your existing manufacturer US 3PLs want you to fly goods to their US warehouse
Factory → our warehouse → backer directly Traditional freight = 6 weeks in a container ship
No MOQ, no monthly fees, no setup fees Most 3PLs lock you into contracts and minimums
You're a real person, not a ticket number Big 3PLs treat you as a small account
Hangzhou + Guangzhou warehouses — next to your factories Hong Kong / US warehouses add transit time
24-hour turnaround once goods arrive Others take 3-5 days per order

Questions crowdfunding creators ask

I already have a manufacturer. Do I need to change them?

No. Your manufacturer ships finished goods to our warehouse. We handle everything from there — receiving, QC, kitting, and shipping to your backers.

How do you handle multiple reward tiers and add-ons?

We import your pledge manager data (BackerKit, CrowdOx, PledgeBox) and kit exactly per backer — correct tier, correct add-ons, correct variants. No human error in packing.

What if backers change their address or reward?

We accept address updates right up until 48 hours before shipping. Changes go into our system automatically before the package goes out.

Do you handle customs and duties?

Yes. We use DDP (delivered duty paid) shipping options for most countries, so your backers don't get surprise customs bills.

How much does it cost?

No setup fee, no monthly fee. You pay per unit for receiving, kitting, and shipping. Request a quote — it's free and takes 24 hours.

What if something arrives damaged or missing?

We handle replacements from our warehouse. Backers message you, you forward to us, we ship a replacement with tracking.

Do you offer shipping insurance?

Yes. Optional shipping insurance is available on every route. If a parcel is lost or damaged in transit, we file the claim with the carrier and ship a replacement from our warehouse — you don't spend weeks chasing paperwork.

Who will I be talking to?

You get one dedicated account manager who knows your project end to end. Bilingual (English & Chinese) support available on WhatsApp and email during working hours, with emergency coverage during peak shipping.

Get a free fulfillment quote in 24 hours

Tell us about your project. We'll send back a detailed per-unit quote.

We won't spam you. One email with a detailed quote. No pressure.